Included services

 

Useful information
for your stay

Check-in and check-out

Rooms are available from 2 p.m. on day of arrival. Please vacate your room by 11 a.m. on day of departure. If you intend to arrive after 6 p.m., please notify the hotel by phone.
Late check-out: possible until 2 p.m. (with extra charge)

 

Culinary

Meals

  • Welcome greeting in the room
  • Themed breakfasts, or for late risers: available till 10:30 a.m., with local organic produce, homemade jams, juices and bread, alkaline foods, fresh egg dishes, and much more
  • Dinner with 5-8 courses and Gourmet or Vital menu: choice of vegetarian/vegan options, with fresh, local and seasonal produce combined with herbs, flowers and wild plants
  • Always available: Vital drinks, spring water, wide selection of herbal teas in the Beauty & Health area and in the Natur.Veda.SPA wellness area
  • 1 weekly wine tasting in the Castelletto cellars, guided by your host (small charge payable)
  • Gluten and lactose-free dishes, vegan options for breakfast, afternoon snack and dinner
  • Home-made chutneys, jams, syrups and bread, with the chance to buy our products
  • Themed evenings: dessert buffet, gala dinner, Italian evening, pasta and risotto buffet, Val Venosta specialities, Törggelen, cookery demonstrations 
  • Afternoon buffet: from 2.30 to 5.00 p.m., with home-made juices and a wide choice of appetisers, soups and sweets ...
  • Welcome Aperitif with Cocktails with Mrs. Charlotte
  • Cookery demonstrations and classes
  • A fun party in a cabin in the Val Martello, cooking and tasting dishes at our Eberhöfl mountain farm
  • Various wine specials and wine enjoyment experiences
  • Part of the VINUM hotel network
Sports and leisure

Programme of sports and leisure activities in the Val Venosta

  • 5 guided hikes, mountain and summit tours with our in-house hiking guide Emanuela and guide Harald from Monday to Friday (no minimum number of participants), including:
  • Snowshoe hikes, cultural excursions, walks to explore the irrigation channels and mountain pastures
  • Wine tours with visits to the wineries of the Val Venosta
  • Mountain hikes up in the peaks to admire the sunrise, all accompanied by our guide
  • Climbing and glacier-climbing lessons, hikes over glaciers with our mountain guide (extra charge)
  • Delightful guided cycle rides along the Via Claudia Augusta
  • Member of the VinschgauBike School in Coldrano
  • Lockable bike room in the underground car park
  • E-bike excursions in the local area
  • Guided bike tours (from Monday to Saturday | additional fee) including:

  • Mondays: technique training in the bike park for beginners at the start of the week (also with e-bikes).

    Ideal for getting a taste and planning the week for anyone who is still a little unsure.

  • Wednesdays: advanced technique training. An extended training for those who already have trail experience. (also with e-bikes)

  • Tuesdays | Thursdays | Fridays | Saturdays: trail tours, alpine tours, high alpine tours, ...etc.

    Depending on the season, weather, opening times of the alpine pastures, etc.

  • Free rental of hiking and Nordic walking poles, drinking bottles, backpacks, maps, hiking suggestions available at reception.
  • Free rental of high-quality mountain bikes (FOCUS bikes for women, men and children), GPS devices, cycle helmets, heart rate monitors, extensive maps and tour suggestions, lockable bike room, bike washing facilities, shuttle service.
  • Marquardt e-bikes for hire (€25.00 per day)
Fitness world

Fitness world

  • Scenic yoga and relaxation area
  • Fitness area with Technogym equipment for muscle toning and cardiovascular well-being
  • Gym with Stone Garden
  • Supervised fitness programme with water gymnastics, Kneipp, various yoga exercises, back gymnastics, stretching, progressive muscle relaxation, ...
  • Relaxation programme with 5 Tibetan massages, sweet awakening, meditation journeys, breath relaxation
  • Mindful in the vineyard (limited period)
Nature
World of saunas

World of saunas

  • Scenic relaxation area with infrared beds
  • Finnish pine-wood sauna and relaxation areas, on the scenic terrace
  • Wide choice of essential oil steam jets in the sauna
  • 1 weekly spa night
  • Finnish sauna with salgemma rock salts (85° C)
  • Bio-sauna with aromas (55° C)
  • Steam bath with herbs and hay (45° C)
  • Aroma cave with various essences (46° C)
  • Laconium with orange and Indian rose quartz infusion (40° C)
  • Tepidarium with heated loungers (39° C)
  • Salt cave with salt hydro-massage, area with sand and sea air
  • A water paradise, with choice of showers
  • Kneipp paths, ice fountains, baths
  • Relaxation area with water beds and comfortable loungers
  • Fresh air room
  • Scenic relaxation zone with sitting area; rest area in Swiss pine, with water, hay and sand beds. Hanging loungers
  • Vital bar with refreshing drinks, herbal teas and spring water
  • Outdoor sauna: herbal textile sauna with relaxation area (80° C)
  • Quiet garden with loungers
  • Recharge your batteries in our beauty oasis: open 7 days with individual, holistic, alpine, energetic and far-eastern treatments
Water worlds

Water worlds

  • Indoor swimming pool (29° C)
  • Counter-current system and waterfall
  • Outdoor heated pool open from April to mid-October (27° C)
  • Children's pool with water mushroom
  • Underwater hydro-massage beds
  • Many lawns and sunny terraces with relaxation corners, double sunbeds, and more ...
  • Roof terrace with fantastic mountain panorama to soak up the sun
  • East terrace with cosy oases and panoramic view
  • Experiential Kneipp path
  • Bathrobe and wellness pack with sauna towels and slippers
Hiking

Children and families

  • Children can have supper from 6 p.m., by prior arrangement
  • Childcare during the summer months indoors and outdoors from the end of June to the beginning of September, from 1 p.m. - 6 p.m. with a varied animation programme.
  • Special children's menus
  • Play area with slide, climbing tower, swing and ping-pong table
  • Games room with wall games, table football, equipment for craft activities and colouring
  • Outdoor heated pool with children's pool, open from April to mid-October
  • For the children we provide free of charge: Baby-carrier backpack, high chairs, armbands for swimming, changing tables, baby baths, children's bathrobes, baby phones, child's bikes and helmets, kettle
  • Pram-friendly paths and excursion destinations in the surrounding area
  • Children & youth programme in Laces with rafting, canyoning, kayaking, quad, llama trekking, 3-D archery, cycle path from Reschen to Meran, horse riding, climbing, mini-golf.
    Excursion destinations for families in the surrounding area: Archeo-Park in the Schnals Valley, Ötzi Museum in Bolzano, Acqua-Prad, Churburg Castle in Schluderns, high ropes course, railway world ... and much more (possibly for a fee)

Services

  • Underground garage and free parking. All the suites have a dedicated parking space in the underground garage
  • Free wireless-Lan connection in all rooms, lounges and terraces
  • Free internet browsing station with access to the cycle excursion programme
  • High quality "Alpine Dream" bath products and facial scrubs in your room
  • Reading matter in room
  • Option of choosing between various types of mattress and pillow, including herb pillows
  • Laundry Service (payable extra)
  • Library
  • Discount with our partnership card for the Malga Tarres chair lift
  • VinschgauCard 2022 for unlimited free mobility throughout South Tyrol and discounts on lifts